Frequently Asked Questions
Everything you need to know about our premium wigs and services.
What types of wigs do you offer?
We specialize in high-quality synthetic lace front wigs, human hair wigs, and cosplay wigs, available in various lengths, colors, and textures to suit any style.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping takes 7-15 business days, while express shipping options are available for delivery within 3-5 business days.
Can I use heat on my synthetic wig?
Yes, our synthetic wigs are made from heat-resistant fibers. You can use styling tools up to 350°F (180°C), but we recommend using a lower setting to prolong the life of the wig.
What is your return policy?
We accept returns within 14 days of delivery. The wig must be in its original condition, unworn, uncut, and in its original packaging for a full refund or exchange.
How do I choose the right cap size?
Most of our wigs come in an average cap size (21.5 - 22.5 inches) with adjustable straps and combs for a secure fit. Please refer to our sizing guide for detailed measurement instructions.
Which payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and various localized payment options depending on your shipping destination.